Frequently Asked Questions
Everything you need to know about your grooming journey with Kent Of Inglewood.
What is your return policy for grooming products?
For hygiene reasons, we can only accept returns on unused, unopened products in their original packaging within 30 days of purchase. Safety razors and straight razors must be in pristine condition.
How long does shipping take within Canada?
Orders are typically processed within 1-2 business days. Standard shipping across Canada generally takes between 3 to 7 business days depending on your location.
Do you offer sharpening services for straight razors?
Yes, we offer professional honing and sharpening services for straight razors. You can drop your razor off at any of our physical locations or mail it to us for servicing.
Are your products cruelty-free?
We curate a wide selection of products and prioritize brands that avoid animal testing. Please check the individual product descriptions for specific certifications like Leaping Bunny or PETA.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like Shopify Pay, Apple Pay, and Google Pay.
Can I get advice on which shaving cream is right for my skin type?
Absolutely! Our team of experts is available via email or in-store to provide personalized recommendations based on your skin sensitivity and beard coarseness.